Job Details

The Assistant Warehouse Manager assists the Warehouse Manager by overseeing daily warehouse operations across agreed phases ensuring food safety, proper packaging, quality, shipping, labour, and training requirements are met. They work with the Supervisors to resolve daily operational issues, improve employee training, productivity, and customer service.

Job Responsibilities include, but are not limited to:

• Ensures farm processing & packing warehouses are running smoothly & efficiently and agreed staffing is in place.
• Oversees new hire training, ensuring new hires are successful within their first week/month, etc.
• Has many administrative duties such as pack out reports, case cost analysis, Priva/NAV activity analysis etc.
• Travels to all packhouses daily (based on schedule) to monitor:

1. production, watch packing lines and operations flow to ensure the warehouse teams are following schedules and meeting pack specifications
2. correct containers, labels, stickers, weights, product, etc. are always being used

• QC is checking produce properly and quality requirements are consistently met

1. Food Safety and GMP protocols are followed and that standards are being enforced
2. Shipping schedules and paperwork are completed and met

• Holds short meetings with supervisors as needed to review/discuss adequate staffing, safety, quality expectations, successes/failures, and work schedules, address any concerns, provides direction and updates, etc.
• Supports Supervisors with explaining proper packing processes to employees.
• Regularly updates the WH Manager on manpower needs, schedule adjustments, progress, breakdowns, serious operational issues. Works with the WH Manager to determine daily movement of labour between packhouses.
• Continually monitors the product realization process to ensure effectiveness and efficiency.
• Working directly with the product Allocation/Commodity team to ensure product is allocated appropriately.
• Stays in contact with Sales on a regular basis so they understand quantity and rate of completion. Keeps WH Manager informed of any serious issues or delays.
• Makes recommendations to the WH Manager regarding improvement decisions concerning equipment.
• Is always attentive to the level of quality of packing to ensure they meet company and customer standards.
• Supports conflict resolution, provides feedback, as required, on progressive discipline issues while maintaining confidentiality.
• With supervisor, HR, or Compliance, investigates any incidents or accidents and submits findings to WH Manager. Implements agreed corrective action(s) with Supervisor.
• Ensures timely communication and positive working relationships with Sales, DC, Greenhouse, Maintenance, and Purchasing on a daily basis. Works on improving communications between warehouse & greenhouse.
• Places work orders as needed and communicates with the Maintenance team as necessary.
• Backup to Supervisors & WH Manager during their absences or vacations.

Job Requirements:

• 3+ years’ experience as a supervisor working in a warehouse or greenhouse managing staff, operations, etc.
• Demonstrated success coaching, motivating, encouraging, and leading teams; a passion for building an engaged culture.
• Must be credible, reliable and have a great ethical character, confidentiality is of upmost importance.
• Must have a strong commitment to quality and customer service.
• Excellent attention to detail, ability to follow directions and problem-solve to identify and resolve issues.
• Able to maintain respectful relationships and work with employees at all levels and across all departments.
• Comfortable with working in a fast-paced environment and meeting time sensitive deadlines.
• Critical thinking and ability to make decisions in a timely manner; good judgement and fairness are key.
• Strong verbal and written communication skills.
• Strong knowledge of Microsoft Office including good excel skills.
• Valid driver’s license and personal vehicle are required.
• Spanish is a definite asset.

Workplace Conditions:

• Works with a variety people in a team setting, these include locals, offshore workers, contractors, vendors, Growers, Management, Sales, Maintenance, Purchasing, HR, Compliance, etc.
• Exposure to pests in the greenhouse.
• Daily travel from phase to phase is required – extended walking/standing.
• Works Monday-Saturday, an average of 60-65 hours/week during busy and cleanout seasons. Flexibility with work schedule is required.

Salary: Based on experience.

Job Type: Full-time

If you are interested in this exciting opportunity and want to join our dynamic team, we encourage you to send your resume by fax at 519-326-6356, through Indeed, or company website.  We thank all applicants for their interest, however only those under consideration will be contacted.

Nature Fresh Farms is committed to providing an inclusive and barrier-free work environment, beginning with the hiring process. We are an Equal Opportunity Employer and welcome applications from candidates, in accordance with all relevant legislation. Nature Fresh Farms provides an accessible environment in which all individuals have access in a way that respects the dignity and independence of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.