At Nature Fresh Farms, we are continuously looking to innovate, develop and design an environment that fosters energy, education, equality, and inspiration. We grow not only plants but also people by empowering and promoting advancement. With this focus, we have created a competitive advantage both with our produce and our people.
Job Description
The Shipping/Receiving Manager provides guidance to both Shipping and Receiving supervisors and team members to ensure all policies and procedures set forth by Nature Fresh Farms are being followed. This position also ensures the workplace is clean, orderly, and safe by coordinating any required repairs of equipment.
Health and Safety
Ensures that safety procedures are always followed. The use of location prescribed Personal Protective Equipment (PPE’s) and supply list listed under Job Specific duties is mandatory. All Health and Safety policies and procedures established by management must be always followed. All Health and Safety policies and procedures pertaining to this position will be initially trained at orientation, and in refresher training completed annually or as needed. A hardcopy of the Health and Safety policies and procedures Handbook pertaining to Nature Fresh is located in the employee break area, in the Human Resources office, or online on the company web for review at any time. Any non-conformance or inquiries pertaining to health and safety must be brought to the attention of your manager and will be dealt with accordingly.
Workplace harassment will not be tolerated from any person in the workplace. Harassment can arise from a variety of sources, such as customers, clients, employers, supervisors, other workers, intimate partners, or family members. Everyone in the workplace must be dedicated to preventing workplace harassment. Managers, supervisors, and workers are expected to uphold this policy at all times and will be held accountable by the employer. For further explanation, please refer to the Employee Handbook or Health and Safety board.
Food Safety
Proper handling and all food safety policies and procedures established by management must be followed at all times. All food safety policies and procedures pertaining to this position will be initially trained at orientation, and in refresher training completed annually or as needed. A hardcopy of the Food Safety policies and procedures Handbook pertaining to Nature Fresh is in the employee break area, in the Human Resources office, or online on the company web for review at any time. Any non-conformance or inquiries pertaining to food safety must be brought to the attention of your manager and will be dealt with accordingly.
Job Specific Duties
- Ensure all outbound and inbound shipments are completed on time.
- Ensure success of the Shipping/Receiving team through coaching and advising the team on how to improve their productivity, training, and overall performance.
- Report and participate in investigating labor and H&S related incidents alongside Human Resources and Senior Shipping/Receiving Manager. Complete incident/accident reports and/or progressive discipline as needed.
- Create weekly schedules with input from the Shipping/Receiving supervisors.
- Monitor and adjust schedules as needed for shift coverages, vacations, LOAs, etc.
- Conduct daily departmental meetings to address any issues or delays for daily shipments or any shipping/receiving concerns.
- Ensure employees are aware and follow all company policies.
- Ensure job descriptions are understood and followed.
- Assist in training of new team members and supervisors.
- Enter work orders and request POs with approval from Senior Shipping/Receiving Manager.
- Update and monitor weekly bonus report for payroll. Provide employees with feedback and address any concerns in a timely manner.
- Assist HR in interviews for new team members.
- Assist and occasionally back up or fill in for any supervisors when needed to ensure daily work is completed. Fill in or cover for any position needed to ensure the success of the team.
- Completing yearly reviews for supervisors and assisting supervisors with team member reviews.
- Spot check Supervisor job specific duties to ensure all policies, procedures, and tasks are completed in a timely manner. Address issues and do a root cause analysis to ensure they do not continue and are corrected along the work path.
- Ensure the Shipping/Receiving areas are organized, and product is properly stored and put away.
- Other duties as assigned.
Qualifications
- Some supervisory experience working in warehouse or produce managing staff, operations, etc. is preferred.
- Management certificate or diploma considered an asset.
- Respectful, positive attitude, flexible, caring, accountable, approachable, honest, patient, dependable.
- Strong verbal, reading and written communication skills.
- Strong time management, delegation, planning, problem solving, follow up and leadership skills are essential.
- Flexibility, adaptability, and attention to detail are essential.
- Committed to continuous learning as every day presents new information and exciting challenges.
- Must be available to work Monday through Saturday including holidays; flexible hours including weekends and extended hours if needed.
- Valid driver’s license and use of personal vehicle are required as needed.
- Spanish considered an asset.
Working Conditions
- Fast paced warehouse environment where temperatures vary from cooler to temperature- controlled areas.
- Working with a wide array of people/cultures in a team setting. These include guest workers, locals, contractors, vendors, Management, Sales, Maintenance, Purchasing, HR, Compliance, IT etc.
- Works Monday-Saturday and holidays as needed, non-standard work hours. Flexibility with work schedule is required.
Physical Requirements
- There may be an occasional need for some heavy lifting (when needed).
- Balance between sitting, standing, and walking throughout the warehouse – some desk and office setting.
Direct Reports
This position directly reports to the Senior Shipping/Receiving Manager. In the event of an absence, the Warehouse Operations Manager should be contacted.